Inviting Curiosity.

Rewarding Innovation.

The digital world is ever-evolving. Every day we collaborate and encourage new ideas and disruptive approaches to protecting life online. We are driven by the diverse thinking and experience that our team brings to the table, embracing discovery as we build the best counter-exploitation platform in the world.

Our laboratory culture creates an environment where Innovation Fellows not only share in the excitement of discovery but where inventors share in the ownership of the products they develop. Succeeding together, we share in the victory as we build a safer digital world and a brighter future.

ARE YOU A PASSIONATE, CURIOUS CREATOR? COME JOIN OUR TEAM OF INNOVATION FELLOWS!

Open Opportunities

Engineering - User Experience/User Interface (1 opening)

Engineering Team, reports to Chief Technology Officer

EXPERIENCE

Advanced to Master (10-15+ years experience)

WHAT YOU’LL NEED

  • An aspiration to do something with a social mission, make customers happy, solving problems every day and being recognized for that success.
  • Freedom to create, and be rewarded for, innovative products or features that protect privacy or counter exploitations online
  • Desire to help drive our business and social mission of “protecting life online” by building the next generation of software and cloud services to address emerging online threats.
  • Lead and help grow a strong development team, provide leadership, mentorship and support across the engineering team. Ability to coordinate and manage competing priorities for yourself and delegate to your technical team as it grows.
  • Experience that would fit for this role: a full stack engineer with experience as SCRUM master or technical leadership roles, with deep experience in object-oriented programing (Java, C++, C#, we love them all), web services and API level integrations, cloud-based computing and storage.
  • We use techniques leveraging containerization, native cloud services, open source software, artificial intelligence. You don’t need to know them all but we control our environment from the hardware through to the modification of OS and applications hosted on our platform, so you need to be able to jump right in and provide value from day one.
  • Understanding of the current technology in security, privacy and other related products.
  • Bonus points for: college degree(s), compelling life or work experience, track record of success, clear progression/links between career choices.

A DAY IN THE LIFE

  • First, understand our customers and their business. Then build against our growing backlog of vetted customer needs. Refining the solutions, eliminating inefficiencies to improve performance and swarming around new features with your colleagues.
  • Rapid, collaborative development to get products out to the market. Lead team standups, requirements sessions and create the metrics/measures to hold people accountable (including yourself) for progress.
  • Individual R&D, bringing new innovations to bear in striving to eliminate exploitation online.
  • Ability to be a direct customer liaison, providing front-line support for customer challenges and system support and troubleshooting, understanding of customer problems and potential resolutions. As we grow, partnering with Customer Success Managers.
  • Provide on-site support to marquee customers, responsible for sharing insights from customer support and identifying new opportunities for our products with those customers.

BENEFITS

  • Competitive salary
  • Stock Options
  • Incentive bonus structures, recognizing and rewarding impact on and customer growth
  • Company Perks: things like your own technology budget
  • Time when you need it: Unlimited Vacation and Sick Time
  • Committed to flexibility in benefits, with the option for Free health insurance for employees
  • Flexible work arrangements
APPLY NOW

Engineering – Software, Cloud, Services (3 openings)

Engineering Team, reports to Chief Engineer

EXPERIENCE

Intermediate to Master (5-15+ years experience)

WHAT YOU’LL NEED

  • An aspiration to do something with a social mission, make customers happy, solving problems every day and being recognized for that success. Freedom to create, and be rewarded for, innovative products or features that protect privacy or counter exploitations online
  • As part of our senior technical team, develop the joy that comes from using a useful and intuitive technical product. Drive the experience across internet-based tools, web pages, mobile applications, end-user guides, training, marketing and printed materials.
  • Ability to collaborate daily (remote and in-person) with the team and customers, elicit needs, gather feedback, create recommendations and execute updates to the user environment.
  • Understanding of the current technology in security, privacy and other related products.
  • Bonus points for: college degree(s), compelling life or work experience, track record of success, clear progression/links between career choices.

A DAY IN THE LIFE

  • First, understand our customers and their business. Then build against our growing backlog of vetted customer needs. Refining the solutions, eliminating inefficiencies to improve performance and swarming around new features with your colleagues.
  • Rapid, collaborative development to get products out to the market in areas such as: o User interface design for web-based applications that support in-depth online research. o Responsive applications for configuration and monitoring of overall system performance o Demonstration systems for public, registered access o Customer relationship management – receiving and giving feedback from end users
  • Individual R&D, bringing new innovations to bear in striving to eliminate exploitation online.
  • Provide on-site support to marquee customers, responsible for sharing insights from customer support and identifying new opportunities for our products with those customers.
  • Collaborate daily with seasoned leaders and technical experts, work closely with customers and company stakeholders.

BENEFITS

  • Competitive salary
  • Stock Options
  • Incentive bonus structures, recognizing and rewarding impact on and customer growth
  • Company Perks: things like your own technology budget
  • Time when you need it: Unlimited Vacation and Sick Time
  • Committed to flexibility in benefits, with the option for Free health insurance for employees
  • Flexible work arrangements
APPLY NOW

Engineering – Software Development (2 openings)

Engineering Team, reports to Chief Engineer

EXPERIENCE

Junior to Advanced (3-15 years experience)

WHAT YOU’LL NEED

  • An aspiration to do something with a social mission, make customers happy, solving problems every day and being recognized for that success. Freedom to create, and be rewarded for, innovative products or features that protect privacy or counter exploitations online
  • Desire to help drive our business and social mission of “protecting life online” by building the next generation of software and cloud services to address emerging online threats.
  • Experience that would fit for this role: a full stack engineer, with deep experience in object-oriented programing (Java, C++, C#, we love them all), web services and API level integrations, cloud-based computing and storage.
  • We use techniques leveraging containerization, native cloud services, open source software, artificial intelligence. You don’t need to know them all but we control our environment from the hardware through to the modification of OS and applications hosted on our platform, so you need to be able to jump right in and provide value from day one.
  • Understanding of the current technology in security, privacy and other related products.
  • Bonus points for: college degree(s), compelling life or work experience, track record of success, clear progression/links between career choices.

A DAY IN THE LIFE

  • First, understand our customers and their business. Then build against our growing backlog of vetted customer needs. Refining the solutions, eliminating inefficiencies to improve performance and swarming around new features with your colleagues.
  • Provide on-site support to marquee customers, apply Grey Market Labs products in solving customer problems, responsible for sharing insights from customer support and identifying new opportunities for our products with those customers.
  • Rapid, collaborative development to get products out to the market.
  • Individual R&D, bringing new innovations to bear in striving to eliminate exploitation online.
  • Ability to be a direct customer liaison, providing front-line support for customer challenges and system support and troubleshooting, understanding of customer problems and potential resolutions. As we grow, partnering with Customer Success Managers.

BENEFITS

  • Competitive salary
  • Stock Options
  • Incentive bonus structures, recognizing and rewarding impact on and customer growth
  • Company Perks: things like your own technology budget
  • Time when you need it: Unlimited Vacation and Sick Time
  • Committed to flexibility in benefits, with the option for Free health insurance for employees
  • Flexible work arrangements
APPLY NOW

Engineering – Security, full stack (1 opening)

Engineering Team, reports to Chief Engineer

EXPERIENCE

Intermediate to Master (5-15+ yrs experience)

WHAT YOU’LL NEED

  • An aspiration to do something with a social mission, make customers happy, solving problems every day and being recognized for that success. Freedom to create, and be rewarded for, innovative products or features that protect privacy or counter exploitations online
  • Desire to help drive our business and social mission of “protecting life online” by building the next generation of software and cloud services to address emerging online threats.
  • Experience that would fit for this role: a full stack engineer with deep experience in application, network and infrastructure security. This includes securing web services, communications, cloud and hybrid environments.
  • We use techniques leveraging containerization, native cloud services, open source software, artificial intelligence. You don’t need to know them all but we control our environment from the hardware through to the modification of OS and applications hosted on our platform, so you need to be able to jump right in and provide value from day one in understanding the security landscape and threats to our environment.
  • Deep understanding of the most current security techniques, protocols, and patterns.
  • Experience with network security and networking technologies and with system, security, and network monitoring tools.
  • Bonus points for: college degree(s), compelling life or work experience, track record of success, clear progression/links between career choices.

A DAY IN THE LIFE

  • First, understand our customers and their business. Then build against our growing backlog of vetted customer needs. Refining the solutions, eliminating inefficiencies to improve performance and swarming around new features with your colleagues.
  • Reviewing architecture and software designs to ensure that secure design patterns and technologies are being leveraged.
  • Keeping up with Common Vulnerabilities and Exposures (CVEs) and implementing patches and updates to our products to mitigate those vulnerabilities in a timely manner.
  • Implementing monitoring and incident response systems to identify and report threats and make real time decisions to avoid compromise.
  • Conduct regular Red Team evaluations of software and hardware products.
  • Rapid, collaborative development to get products out to the market.
  • Individual R&D, bringing new innovations to bear in striving to eliminate exploitation online.
  • Ability to be a direct customer liaison, providing front-line support for customer challenges and system support and troubleshooting, understanding of customer problems and potential resolutions. As we grow, partnering with Customer Success Managers.
  • Provide on-site support to on-prem or hybrid customers, responsible for sharing insights from customer support and identifying new opportunities for our products with those customers.

BENEFITS

  • Competitive salary
  • Stock Options
  • Incentive bonus structures, recognizing and rewarding impact on and customer growth
  • Company Perks: things like your own technology budget
  • Time when you need it: Unlimited Vacation and Sick Time
  • Committed to flexibility in benefits, with the option for Free health insurance for employees
  • Flexible work arrangements
APPLY NOW

Engineering – Data and Systems Engineering (1 opening)

Engineering Team, reports to Chief Technology Officer

EXPERIENCE

Advanced to Master (10-15+ years experience)

WHAT YOU’LL NEED

  • An aspiration to do something with a social mission, make customers happy, solving problems every day and being recognized for that success.
  • Freedom to create, and be rewarded for, innovative products or features that protect privacy or counter exploitations online.
  • Desire to help drive our business and social mission of “protecting life online” by building the next generation of software, hardware and cloud services to address emerging online threats.
  • Lead and help establish comprehensive best-practices around data and hardware platform engineering, how do our protections evolve to across the diverse technology ecosystems that make up most enterprises with a focus on the future state of IoT proliferation into most aspects of life (mobility, home life, education, work, etc). Understand how data models are related across this diverse environment and applied to protecting life online.
  • Ability to coordinate and manage competing priorities for yourself and collaborate with the larger development team as it grows.
  • Experience that would fit for this role: a software or data engineer with hands on experience designing and deploying data models, data management systems and complex data environments enhanced or supported by software, cloud and hardware based solitions artificial intelligence techniques. Technical leadership roles are a plus, with experience in hosted data services, object-oriented programing (Java, C++, C#, we love them all), web services and API level integrations, cloud-based services, computing and storage.
  • Drive collaboration with various market vendors, understanding the full landscape of SDN, VPN, secure communications, micro-computing, operational and remotely deployed systems, customized engineering and production of hardware and hybrid products. You don’t need to be an expert in all those technologies but we control our environment from the hardware through to applications and behaviors, so you need to be able to jump right in and provide value from day one.
  • Understanding of the current technology in counter-exploitation, security, privacy and other related products.
  • Bonus points for: college degree(s), compelling life or work experience, track record of success, clear progression/links between career choices.

A DAY IN THE LIFE

  • First, understand our customers and their business. Then build against our growing backlog of vetted customer needs. Refining the solutions, eliminating inefficiencies to improve performance and swarming around new features with your colleagues.
  • Rapid, collaborative development to get products out to the market. Lead team standups, requirements sessions and create the metrics/measures to hold people accountable (including yourself) for progress.
  • Individual R&D, bringing new innovations to bear in striving to eliminate exploitation online.
  • Ability to be a direct customer liaison, providing front-line support for customer challenges and system support and troubleshooting, understanding of customer problems and potential resolutions. As we grow, partnering with Customer Success Managers.
  • Provide on-site support to marquee customers, responsible for sharing insights from customer support and identifying new opportunities for our products with those customers.

BENEFITS

  • Competitive salary
  • Stock Options
  • Incentive bonus structures, recognizing and rewarding impact on and customer growth
  • Company Perks: things like your own technology budget
  • Time when you need it: Unlimited Vacation and Sick Time
  • Committed to flexibility in benefits, with the option for Free health insurance for employees
  • Flexible work arrangements
APPLY NOW

Engineering – Applied Data Modeling and AI (1 opening)

Engineering Team, reports to Chief Technology Officer

EXPERIENCE

Intermediate to Master (5-15+ years experience)

WHAT YOU’LL NEED

  • An aspiration to do something with a social mission, make customers happy, solving problems every day and being recognized for that success.
  • Freedom to create, and be rewarded for, innovative products or features that protect privacy or counter exploitations online.
  • Desire to help drive our business and social mission of “protecting life online” by building the next generation of software and cloud services to address emerging online threats.
  • Lead and help establish a best-practices around applied artificial intelligence and data modeling supporting our diverse platforms environment. Ability to coordinate and manage competing priorities for yourself and collaborate with the larger development team as it grows.
  • Experience that would fit for this role: a software or data engineer with hands on experience designing and deploying data models, data management systems and complex data environments enhanced or supported by artificial intelligence techniques. Technical leadership roles are a plus, with experience in hosted data services, object-oriented programing (Java, C++, C#, we love them all), web services and API level integrations, cloud-based services, computing and storage.
  • We use techniques leveraging containerization, native cloud services, open source software, artificial intelligence and more. You don’t need to know them all but we control our environment from the hardware through to the modification of OS and applications hosted on our platform, so you need to be able to jump right in and provide value from day one.
  • Understanding of the current technology in counter-exploitation, security, privacy and other related products.
  • Bonus points for: college degree(s), compelling life or work experience, track record of success, clear progression/links between career choices.

A DAY IN THE LIFE

  • First, understand our customers and their business. Then build against our growing backlog of vetted customer needs. Refining the solutions, eliminating inefficiencies to improve performance and swarming around new features with your colleagues.
  • Rapid, collaborative development to get products out to the market. Lead team standups, requirements sessions and create the metrics/measures to hold people accountable (including yourself) for progress.
  • Individual R&D, bringing new innovations to bear in striving to eliminate exploitation online.
  • Ability to be a direct customer liaison, providing front-line support for customer challenges and system support and troubleshooting, understanding of customer problems and potential resolutions. As we grow, partnering with Customer Success Managers.
  • Provide on-site support to marquee customers, responsible for sharing insights from customer support and identifying new opportunities for our products with those customers.

BENEFITS

  • Competitive salary
  • Stock Options
  • Incentive bonus structures, recognizing and rewarding impact on and customer growth
  • Company Perks: things like your own technology budget
  • Time when you need it: Unlimited Vacation and Sick Time
  • Committed to flexibility in benefits, with the option for Free health insurance for employees
  • Flexible work arrangements
APPLY NOW

Engineering – Cloud, System Engineering, Infrastructure (1 opening)

Engineering Team, reports to Chief Technology Officer

EXPERIENCE

Intermediate to Master (5-15+ years experience)

WHAT YOU’LL NEED

  • An aspiration to do something with a social mission, make customers happy, solving problems every day and being recognized for that success. Freedom to create, and be rewarded for, innovative products or features that protect privacy or counter exploitations online
  • Desire to help drive our business and social mission of “protecting life online” by building the next generation of software and cloud services to address emerging online threats with a focus on the performance, scalability and maintainability of a distributed customer base.
  • Experience that would fit for this role: a full stack engineer, with deep experience in infrastructure engineering (protocol level integration, programming,), substantial work with native cloud integrations and relationships/experience with internet infrastructure (content delivery networks, proxy services, ISP’s, etc.).
  • Advanced techniques or approaches to data and content acquisition/distribution, performance management, monitoring, and distributed administration in a platform environment.
  • We use techniques leveraging containerization, native cloud services, open source software, artificial intelligence. You don’t need to know them all but we control our environment from the hardware through to the modification of OS and applications hosted on our platform, so you need to be able to jump right in and provide value from day one, with a focus on the scale and flexibility of our solution to be deployed as SaaS, on premise and hybrid with physical infrastructure.
  • Understanding of the current technology in security, privacy and other related products.
  • Bonus points for: college degree(s), compelling life or work experience, track record of success, clear progression/links between career choices.

A DAY IN THE LIFE

  • First, understand our customers and their business. Then develop and build product solutions against our growing backlog of vetted customer needs. Refining the solutions, eliminating inefficiencies to improve performance and swarming around new features with your colleagues.
  • Rapid, collaborative development to get products out to the market.
  • Individual R&D, bringing new innovations to bear in striving to eliminate exploitation online and delivering a high performant and scalable environment.
  • Ability to be a direct customer liaison for high-availability/mission critical, providing front-line support for customer challenges and system support and troubleshooting, understanding of customer problems and potential resolutions. As we grow, partnering with Customer Success Managers and larger engineering team.
  • Provide on-site support to on prem and hybrid customers, responsible for sharing insights from customer support and identifying new opportunities for our products with those customers.

BENEFITS

  • Competitive salary
  • Stock Options
  • Incentive bonus structures, recognizing and rewarding impact on and customer growth
  • Company Perks: things like your own technology budget
  • Time when you need it: Unlimited Vacation and Sick Time
  • Committed to flexibility in benefits, with the option for Free health insurance for employees
  • Flexible work arrangements
APPLY NOW

Operations - Customer Success Manager (3 openings)

Operations Team, reports to Chief Customer Officer

EXPERIENCE

Intermediate to Master (5-15+ yrs experience)

WHAT YOU’LL NEED

  • An aspiration to do something with a social mission, make customers happy, solving problems every day and being recognized for that success. Freedom to create, and be rewarded for, innovative methods to make and keep customers happy
  • Desire to help drive our business and social mission of “protecting life online” by nurturing direct customer relationships and partnering with engineering teams to overcome customer challenges
  • Experience that would fit for this role: former Sales engineer Technical PM, Implementation Consultant – have translated customer needs into configuration of products or systems
  • Proven success working with clients, experience with people success
  • Understanding of the security, privacy or information technology industry
  • Bonus points for: college degree(s), compelling life or work experience, track record of success, clear progression/links between career choices

A DAY IN THE LIFE

  • First, understand our customers and their business.
  • Direct customer liaison, performing regular proactive communications, system support and troubleshooting, understanding of customer problems and potential resolutions
  • Front-line of the product and company to customers, responsible for identifying new opportunities to support existing customers
  • Position is 95% proactive – responsible for outreach and creating innovative ways for working and increasing the satisfaction of customers
  • Building partnerships with company Engineers for supporting a set of customers

BENEFITS

  • Competitive salary
  • Stock Options
  • Incentive bonus structures, recognizing and rewarding impact on and customer growth
  • Company Perks: things like your own technology budget
  • Time when you need it: Unlimited Vacation and Sick Time
  • Committed to flexibility in benefits, with the option for Free health insurance for employees
  • Flexible work arrangements
APPLY NOW